COURSES /HOSPITALITY

Hotel & Catering Management

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  • Fully CPD/CE Certified
  • Internationally Accredited by ICOES
  • Instant Free PDF Certificate
  • 24/7 Access
  • 10440 Students Enrolled

ABOUT THIS COURSE

Looking to open your hotel/catering company or just make a jump in your career? Know every step you need to take to successfuly make this move

Wouldn’t it be great to put yourself into the business of helping people? The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria?

  • Do you enjoy helping people?
  • Do you like being a host or hostess?
  • Do you have a passion for food?
  • Do you want a career where you are in a position of control?

If any of these sound like you, our online Hotel & Catering Management course can help you start a new career doing something that you love.

WHAT YOU’LL LEARN

Our course will open up a lot of opportunities for you, whether you are looking to start your own hotel or catering company, or you would just like to climb the ladder at the hotel at which you currently work. In our comprehensive online course, you will learn:

  • Food science
  • Food production and service
  • How to run a front office
  • How to manage and coordinate housekeeping services
  • Basic accounting, marketing, sales, communication, and customer service strategies and techniques
  • How to use technology to your advantage

Whether you are looking to switch to a more exciting and rewarding career, or are looking for a first career that is both challenging and fulfilling, our online Hotel & Catering Management will get you started on your way to happiness.

You won’t even have to leave the comfort of your own home, as our intensive online course load will be available to you whenever you like, wherever you are.

Making a positive change in your life has never been this easy. Enrol in our online Hotel & Catering Management course soon, and give yourself the satisfaction and fulfilment of a new, rewarding career.

After completing this course, you could: 

  • Start a career in the hospitality industry 
  • Impress your bosses with your newfound knowledge and skills, earning a promotion or raise
  • Open your own hotel, hostel, or guesthouse
  • Found a catering company

International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

To receive certification, you must:

  • Complete every page of the course
  • Pass the exams with a minimum score of 55% for each (each module includes a test based on key learning objectives in that study topic)

If you meet this criteria, your certificate of successful completion will be emailed to you immediately after you finish the course

You will also have the option to order a hard copy certificate directly from ICOES. (www.icoes.org)

This course is CPD/CE accredited. Our CPD accredited courses count towards the total of CPD hours to submit for your job role. CPD points are accepted and recognized by employers from both the public and private sectors, and academic institutions across the UK and internationally.

Module 1: Hospitality Management
  • 1.1 Operating a hotel or catering company
  • 1.2 Projecting comfort and ease
  • 1.3 Elevating your business
  • 1.4 Making a profit
Module 2: Food Science
  • 2.1 Chemistry of cooking
  • 2.2 Food preservation
  • 2.3Food technology
  • 2.4 Nutrition
Module 3: Food Production
  • 3.1 Basic cooking styles
  • 3.2 Basic cooking methods
  • 3.3 Food handling
  • 3.4 Menu planning
  • 3.5 Pricing
Module 4: Food & Beverage Service
  • 4.1 Planning the event
  • 4.2 Types of catering options
  • 4.3 Greeting and receiving guests
  • 4.3 Food service
  • 4.4 Bar service
  • 4.5 Coordinating in-hotel restaurants
Module 5: Hotel Roles
  • 5.1 Food & beverage management
  • 5.2 Maître
  • 5.3 Chef/Cook
  • 5.4 Butlers
  • 5.5 Porters
  • 5.6 Housekeeping staff
Module 6: Hotel Front Office
  • 6.1 Coordination
  • 6.2 Accommodating guests
  • 6.3Promoting deals and special offers
  • 6.4 Cashiering and handling money
Module 7: Back Office Management
  • 7.1 Supporting the front office
  • 7.2 Managing employees
  • 7.3 Special programs
  • 7.4 Managing bookings
  • 7.5Attracting guests and VIP’s
Module 8: Housekeeping & Laundry Operation
  • 8.1 Staging the room
  • 8.2 Hygiene and health
  • 8.3 Laundry services
  • 8.4 Accommodating guests
Module 9: Accounting
  • 9.1 Keeping proper records
  • 9.2 Balancing the book
  • 9.3 Cost analysis
  • 9.4 Calculating loss and gain
  • 9.5 Analysing and maximizing profit
Module 10: Sales & Marketing
  • 10.1 Customer satisfaction
  • 10.2 Attracting and keeping customers
  • 10.3 Understanding the consumer
  • 10.4 Pricing
  • 10.5 Deals, promotions, coupons, etc.
  • 10.6 Procedures Manual
Module 11: Communication
  • 11.1 Helping customers
  • 11.2 Handling stressful situations
  • 11.3 Communication strategies
  • 11.4 Communicating between departments
  • 11.5 Managing complaints and concerns
Module 12:applications Of Technology
  • 12.1 Basic business computers
  • 12.2 Information technology
  • 12.3 Catering management tools
  • 12.4 Making your business shine
Module 13: Hotel Security And Health & Safety
  • 13.1 Necessary security positions
  • 13.2 Fire and emergency safety
  • 13.3 In-room security and safety
  • 13.4 First Aid and response plans
  • 13.5 Making guest feel safe and comfortable

RECEIVE YOUR CERTIFICATE IN 4 SIMPLE STEPS

Step 1

Register

Follow the easy peasy enrollment process

Step 2

Study

Absorb and remember course content with our easy-to-follow, structured information and helpful illustrations. And yes - you can study anywhere, anytime, from any device

Step 3

Evaluations

Reinforce your learning with quizzes at the end of each module

Step 4

Certification

Once you’ve successfully completed your course and passed the exams, you’ll receive your certification. Congratulations on your amazing achievement!

Module 1: Hospitality Management
  • 1.1 Operating a hotel or catering company
  • 1.2 Projecting comfort and ease
  • 1.3 Elevating your business
  • 1.4 Making a profit
Module 2: Food Science
  • 2.1 Chemistry of cooking
  • 2.2 Food preservation
  • 2.3Food technology
  • 2.4 Nutrition
Module 3: Food Production
  • 3.1 Basic cooking styles
  • 3.2 Basic cooking methods
  • 3.3 Food handling
  • 3.4 Menu planning
  • 3.5 Pricing
Module 4: Food & Beverage Service
  • 4.1 Planning the event
  • 4.2 Types of catering options
  • 4.3 Greeting and receiving guests
  • 4.3 Food service
  • 4.4 Bar service
  • 4.5 Coordinating in-hotel restaurants
Module 5: Hotel Roles
  • 5.1 Food & beverage management
  • 5.2 Maître
  • 5.3 Chef/Cook
  • 5.4 Butlers
  • 5.5 Porters
  • 5.6 Housekeeping staff
Module 6: Hotel Front Office
  • 6.1 Coordination
  • 6.2 Accommodating guests
  • 6.3Promoting deals and special offers
  • 6.4 Cashiering and handling money
Module 7: Back Office Management
  • 7.1 Supporting the front office
  • 7.2 Managing employees
  • 7.3 Special programs
  • 7.4 Managing bookings
  • 7.5Attracting guests and VIP’s
Module 8: Housekeeping & Laundry Operation
  • 8.1 Staging the room
  • 8.2 Hygiene and health
  • 8.3 Laundry services
  • 8.4 Accommodating guests
Module 9: Accounting
  • 9.1 Keeping proper records
  • 9.2 Balancing the book
  • 9.3 Cost analysis
  • 9.4 Calculating loss and gain
  • 9.5 Analysing and maximizing profit
Module 10: Sales & Marketing
  • 10.1 Customer satisfaction
  • 10.2 Attracting and keeping customers
  • 10.3 Understanding the consumer
  • 10.4 Pricing
  • 10.5 Deals, promotions, coupons, etc.
  • 10.6 Procedures Manual
Module 11: Communication
  • 11.1 Helping customers
  • 11.2 Handling stressful situations
  • 11.3 Communication strategies
  • 11.4 Communicating between departments
  • 11.5 Managing complaints and concerns
Module 12:applications Of Technology
  • 12.1 Basic business computers
  • 12.2 Information technology
  • 12.3 Catering management tools
  • 12.4 Making your business shine
Module 13: Hotel Security And Health & Safety
  • 13.1 Necessary security positions
  • 13.2 Fire and emergency safety
  • 13.3 In-room security and safety
  • 13.4 First Aid and response plans
  • 13.5 Making guest feel safe and comfortable

100% AUTHENTIC STUDENT TESTIMONIALS

In the past two years I have taken multiple IOA courses. I am a 46-year-old mom and married. I did not know how to get back into the workforce. My health had changed and so did the demands in the work market. I really thought that I was doomed. I began to research positions and decided to let IOA help me find what I am really good at. Today I am an experienced and well-off BRAND AMBASSADOR thanks to IOA. Through your courses, I learned that I was cut out and built to represent clients at various events doing demonstrations, promotions and sales. IOA helped me to update my resume and get the job! I have been working all over NYC at some of the largest events in the Food Industry. Clients love my work and so do I. It fits my lifestyle and my age. I cannot thank IOA enough for this. My work FB page reflects many of my recent events and it is looking good! Thank you. Marianella Morales - United States

In the past two years I have taken multiple IOA courses. I am a 46-year-old mom and married. I did not know how to get back into the workforce. My health had changed and so did the demands in the work market. I really thought that I was doomed. I began to research positions and decided to let IOA help me find what I am really good at. Today I am an experienced and well-off BRAND AMBASSADOR thanks to IOA. Through your courses, I learned that I was cut out and built to represent clients at various events doing demonstrations, promotions and sales. IOA helped me to update my resume and get the job! I have been working all over NYC at some of the largest events in the Food Industry. Clients love my work and so do I. It fits my lifestyle and my age. I cannot thank IOA enough for this. My work FB page reflects many of my recent events and it is looking good! Thank you. Marianella Morales

$19

Normal price: $ 119 YOU SAVE 84 %

SIGN UP NOW!

Share this offer

  • Fully CPD/CE Certified
  • Internationally Accredited by ICOES
  • Instant Free PDF Certificate
  • 24/7 Access
  • 10440 Students Enrolled
$19

Normal price: $ 119 YOU SAVE 84 %

SIGN UP NOW!
SIGN UP NOW!

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